CAREERS

We firmly believe MTI’s greatest strength lies in its people. We recruit and hire forward-thinking individuals who are passionate about product innovation and the continued motivation to exceed our customers’ expectations. Our values are centered on:

  • Teamwork, open, honest and constructive communication, and that together we can achieve anything.
  • Openly discuss issues and alternatives, collaborate on solutions and improvements, and are accountable for our results.
  • Are enthusiastic about success and believe fun, fulfillment, and achievement go hand in hand.

MTI is an equal opportunity employer that offers a rich benefits package, a challenging career path, and a casual work environment. If you are interested in applying for a position, please browse our current positions or by sending a resume, cover letter and salary requirements to either:

Email: recruiting@mobiletechinc.com
Fax: 503.648.7500
MTI, 1050 NW 229th Avenue, Hillsboro, Oregon 97124


BROWSE OUR CURRENT JOB POSTINGS

Job Title: Part-time Field Technician

How to apply: Send resume to recruiting@mtigs.com

About the Job:

Mobile Technologies, Inc. (MTI) is currently seeking candidates to become Certified Field Technicians. We are adding technicians in your market to ensure all field assignments are being fulfilled on-time. This position is remote and your direct manager will be remote. The primary focus for this role will be performing field-based assignments, in addition, you will also be completing home-based trainings and conference calls, scheduling offered assignments, and communicating directly with the District Field Manager through availability, phone calls, text messages, and e-mails to ensure market coverage needs are met during our high-rate of growth. You will make a real difference in the town or city you service and you’ll be able to see the proof of your labor!  We will reward your hard work with a highly competitive hourly wage per field assignment and reimburse mileage and travel time based on daily travel distances. If you aspire to become a professional field technician, you’ll love working here!

Job Responsibilities: 

  • Ensure our clients’ success
  • Schedule all assignments within 24 hours of being offered
  • Perform visit on date that assignment is scheduled
  • Complete all assignments within the timeframe offered
  • Provide “World-Class” customer service while on-site and interacting with site personnel
  • Diagnose and repair electronic and mechanical issues
  • Ensure compliance as required by client agreement and/or scope of work
  • Ensure all deliverables are submitted immediately upon completion of assignment
  • Keep workspace neat and clean during service; ensure customer/visitors have access to space
  • While on-site, complete an online questionnaire survey (requires Wi-Fi / data enabled ‘smart device’)
  • Ensure all questions, issues, action-items for the site have been fulfilled prior to leaving site
  • Communicate with District Field Manager on weekly basis via phone, text, and e-mail around schedule, training, rescheduling requests, troubleshooting, etc.
  • Provide upcoming bi-weekly availability to District Field Manager by 1st and 15th of each month

Desired Skills: 

  • Low-voltage installation
  • Networking/IT
  • Cable installation
  • Digital Signage
  • Home theatre/audio video installation
  • High-voltage electrical experience
  • Lite IT
  • Running and terminating Cat5
  • CompTIA Certification (net+, A+)
  • Audio video skills

Preferred Qualifications:

 Goal-Oriented with desire to achieve and surpass

Required Qualifications:

  • Self-starter
  • Two (2) or more years’ experience in one of the related fields:
    • Information Technology (IT) –Installation and Configuration
    • Point of Sale (POS) systems – Installation and Configuration
    • Digital Signage – Installation and Configuration
    • Audio / Video – Installation and Configuration
    • Consumer Electronics (Digital Cameras, Camcorders, Cell Phones, Tablets, etc.)
    • 12-volt electrical systems – Installation and Troubleshooting
      Ability to work in fast-paced and ever-evolving environment
  • Highly organized
  • Possess superior communication and customer service skills both written and verbal
  • Excellent time-management
  • Project a professional image of themselves and MTI Global Services
  • Reliable automobile and proof of automobile insurance
  • Understand, read/write English Language

Physical Demands:

  • Walking, bending, lifting, repetitive motion, use of hand tools and test equipment
  • Driving short and long distances
  • Ability to navigate and configure different size monitors: TVs, computers, laptops, tablets, and/or smartphones
  • Occasionally lifting up to 50 lbs.
  • Occasionally climbing up ladders with up to 50 lbs.
  • Possible Overnight Installations

Work Environments:

  • Retail Store Environments: during business hours and non-business hours
  • Commercial and Municipal Environments: during business hours
  • Occasionally working in ceiling and crawl spaces
  • Working from home in front of computer

Required Tools and Equipment:

  • The following equipment is required to be carried with you any time you are in the field working for MTI.Note: While not every job will require the use of every tool, emergency calls can come up at any time and a successful candidate will need to be able to respond quickly. Note: This list is subject to change with

Field Equipment (required):

  • Laptop, Tablet, or Smartphone with Wi-Fi capabilities and Data Service
  • Spare battery or charging cable for Wi-Fi device
  • Camera 2MP – pictures taken from a phone may be acceptable as long as they areclear and can adequately convey the needed information.

Field Tools (required):

  • ALL MTI system specific tools; provided by MTI upon successful hire
  • Metal Hammer
  • Rubber Mallet
  • Cordless drill with bit adapter
  • Spare drill battery (charged)
  • Philips screw drivers – #0, #1, #2
  • Flat head screw drivers – 1/8, 1/4
  • Socket Wrench and Ratchet sets – SAE and Metric
  • Ball headed Allen wrench set – SAE and Metric
  • Drill Bits (various sizes for various materials – drywall, concrete, metal, etc.)
  • Security Bits – T10 and T25 security torx & #2, #3 square recess
  • Precision screw driver set – Philips and flat head
  • Channel Locks
  • Needle nose pliers
  • Wire cutters – preferably with a crimping notch
  • Multi-meter – Able to test for voltage, amperage, and continuity
  • Knife or box cutter
  • Wire strippers

Required Office:

  • Computer (desktop or laptop) with internet access
  • Printer / Scanner (black ink okay)
  • Cell Phone

Compensation:
Variable Part-time position; $25.00 per hour for field work; plus mileage and travel time reimbursement.

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

MTI IS AN EQUAL OPPORTUNITY EMPLOYER

Job Title:                     Material Handler III

Department:               Logistics

How to apply: Send resume to recruiting@mtigs.com

PURPOSE

Performs the physical and administrative tasks involved in the shipping, receiving, inventory control, order fulfillment, storing and distributing of materials, parts, and supplies throughout the warehouse and manufacturing facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily.

  • Subject matter expert for logistics topics- sought by other teams for support
  • Unpack and verify goods received against purchase orders, RMA’s, or invoices of received goods and communicate any non-conformances
  • Prepare and maintain records of cycle counting, receiving, RMA’s, and shipments
  • Examine, stock, and distribute materials in inventory and on manufacturing floor
  • Perform daily cycle counts and variance reconciliation
  • Picking, kitting and delivery of inventory items from work order pick lists for assembly teams
  • Stock newly received materials and parts into inventory locations per FIFO rules
  • Generate Picklists, Pack lists, Commercial Invoices for shipments
  • Physically pick, pack, and label items for shipment with high degree of accuracy
  • Proficient level of training other material handlers as well as cross functional teams on logistics
  • Make recommendations for process and procedure changes required to improve overall efficiency
  • Other duties or projects as assigned

EDUCATION, EXPERIENCE AND SKILLS REQUIRED

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Minimum of 5 years successful experience as a material handler, shipping clerk or similar role
  • High School Diploma or High School Equivalency
  • Demonstrate leadership and influence to drive change
  • Proficient computer skills and experience and with MS Word, Excel, and Outlook required
  • Ability to consistently demonstrate proficient technical knowledge to perform Shipping, Receiving or Inventory Control daily tasks
  • Demonstrate proficient ERP/MRP skills
  • Demonstrate proficiency at creating international shipments
  • Must consistently communicate in effective and proactive manner across departments
  • Must be able to work just as well independently as with a team with little direction or supervision
  • Must be able to efficiently and accurately perform data entry and pay attention to detail
  • Demonstrate strong work habits of cooperation, time management, and work well under stress
  • Must be flexible and be able to consistently adapt to changing priorities to meet deadlines
  • Demonstrate reliable attendance and dependability
  • Must perform basic math and record keeping on a daily basis
  • Must be able to be forklift certified and be able to operate safely
  • Must be able to read and follow operational and safety procedures in English

 WORK ENVIRONMENT AND PHYSICAL DEMANDS

  • Must be able to lift 20-35 lbs regularly and 40+ lbs. on occasion
  • Some overtime may be requested
  • Duties routinely require standing, walking, pushing carts and pallet jacks
  • This position resides in a warehouse and manufacturing setting with fluctuating temperatures due to the loading and unloading of freight

EQUAL OPPORTUNITY EMPLOYER

 Job Title: Part-time Consumer Electronics Retail Merchandiser

How to apply: Send resume to recruiting@mtigs.com

 About the Job:

Mobile Technologies, Inc. (MTI) is currently seeking candidates to become Part-time Consumer Electronics Retail Merchandisers. We are adding merchandisers in your market to ensure all field assignments are being fulfilled on-time. This position is remote and your direct manager will be remote. The primary focus for this role will be performing field-based assignments, in addition, you will also be completing home-based trainings and conference calls, scheduling offered assignments, and communicating directly with the District Field Manager through availability, phone calls, text messages, and e-mails to ensure market coverage needs are met during our high-rate of growth. You will make a real difference in the town or city you service and you’ll be able to see the proof of your labor!  We will reward your hard work with a highly competitive hourly wage per field assignment and reimburse mileage and travel time based on daily travel distances. If you aspire to become a professional field technician, you’ll love working here!

Job Responsibilities: 

  • Ensure our clients’ success
  • Schedule all assignments within 24 hours of being offered
  • Perform visit on date that assignment is scheduled
  • Complete all assignments within the timeframe offered
  • Provide “World-Class” customer service while on-site and interacting with site personnel
  • Diagnose and repair electronic and mechanical issues
  • Ensure compliance as required by client agreement and/or scope of work
  • Ensure all deliverables are submitted immediately upon completion of assignment
  • Keep workspace neat and clean during service; ensure customer/visitors have access to space
  • While on-site, complete an online questionnaire survey (requires Wi-Fi / data enabled ‘smart device’)
  • Ensure all questions, issues, action-items for the site have been fulfilled prior to leaving site
  • Communicate with District Field Manager via phone, text, and e-mail around schedule, training, rescheduling requests, troubleshooting, etc.
  • Provide upcoming bi-weekly availability to District Field Manager by 1st and 15th of each month

 

Desired Skills: 

  • Basic hand tool skillset
  • Read and understand planograms
  • Basic Audio/Video/Computing/Smartsphone skills

Preferred Qualifications:

  • Goal-Oriented with desire to achieve and surpass

One or more years’ experience in customer service

 

Required Qualifications:

  • Self-starter
  • Highly organized
  • Possess superior communication and customer service skills both written and verbal
  • Excellent time-management
  • Project a professional image of themselves and MTI Global Services
  • Reliable automobile and proof of automobile insurance
  • Understand, read/write English Language

Physical Demands:

  • Walking, bending, lifting, repetitive motion, use of hand tools and test equipment
  • Driving short and long distances
  • Ability to navigate and configure different size monitors: TVs, computers, laptops, tablets, and/or smartphones
  • Occasionally lifting up to 50 lbs.
  • Occasionally climbing up ladders with up to 50 lbs.
  • Possible Overnight Installations
  • Maneuver Retail Displays

 

Work Environments:

  • Retail Store Environments: during business hours and non-business hours
  • Commercial and Municipal Environments: during business hours
  • Working from home in front of computer (training purposes)

 

Required Tools and Equipment:

  • The following equipment is required to be carried with you any time you are in the field working for MTI.  Note: While not every job will require the use of every tool, emergency calls can come up at any time and a successful candidate will need to be able to respond quickly. Note: This list is subject to change with notice.

 

Field Equipment (required):

  • Tablet, or Smartphone with Wi-Fi capabilities and Data Service
  • Camera 2MP – pictures taken from a phone may be acceptable as long as they are clear and can adequately convey the needed information.

 

Field Tools (required):

  • ALL MTI system specific tools; provided by MTI upon successful hire
  • Metal Hammer
  • Rubber Mallet
  • Philips screw drivers – #0, #1, #2
  • Flat head screw drivers – 1/8, 1/4
  • Socket Wrench and Ratchet sets – SAE and Metric
  • Ball headed Allen wrench set – SAE and Metric
  • Security Bits – T10 and T25 security torx & #2, #3 square recess
  • Precision screw driver set – Philips and flat head
  • Needle nose pliers
  • Wire cutters – preferably with a crimping notch
  • Knife or box cutter
  • Wire strippers

Required Office:

  • Cell Phone

Compensation:

  • Variable Part-time position; $15.00 per hour for field work; plus mileage and travel time reimbursement.

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

MTI is an Equal Opportunity Employer

Title:                Field Scheduling Specialist

Location:         Hillsboro, OR

How to apply: Send resume to recruiting@mtigs.com

About the Job:

The Field Scheduling Specialist exists as a key contributor within MTI Operations to ensure operating efficiencies. This position provides high-touch, personalized scheduling support to both internal and external partners and continually strives to exceed customer expectations regarding response time, product knowledge, effective problem resolution, stellar service and overall MTI operational knowledge. The FSS drives the customer experience within MTI’s Customer Care Call Center to ensure that our client and customer’s needs are not only met but exceeded.

Job Overview:

  • Field Scheduling Specialists (FSS) will be responsible for dispatching field technicians globally into retail environments to audit, repair, train and/or install technology at varying degrees of technical
  • The FSS must be able to schedule field activity in the most profitable and efficient manner, meeting all SLAs (Service Level Agreements) while working closely with field technicians and field This includes analyzing maps and optimizing routes for technicians.
  • FSS will be handed information and must be able to make decisions to action them appropriately with minimal guidance. The FSS must be able to learn new systems, tools and processes quickly and be flexible as processes and procedures evolve, to meet changing and growing
  • Build relationships with the field technicians, and field management to achieve common

Essential Duties and Responsibilities:

  • Answers incoming/outgoing telephone calls and emails in a call center environment
  • Evaluate Field Technician locations and determine optimal technician and timing to complete field work
  • Provides effective support to Field Technicians throughout the world
  • Combine field work needs from multiple sources and dispatch technician in most cost effective manner
  • Data gathering and auditing to help determine where staff is low in numbers
  • Communicate to Field Management where hiring needs to take place
  • Communicating with Customer Service, Sales, and Field Teams
  • This individual may also be assigned additional special tasks at the discretion of the Service Supervisor

Qualifications / Skills:

  • High School Diploma or equivalent required
  • Previous customer service experience required, preferably in a high volume call center environment
  • Shows a passion for and is consistent in servicing internal and external customers
  • Thorough knowledge of all Microsoft Office programs, especially Excel
  • Capable of learning MTI’s products, processes and organization
  • Demonstrated ability to multi-task a must
  • Ability to interact and interface effectively with all levels of internal and external customers
  • Previous experience in a factory, distribution or retail environment a plus
  • Experience in the electronics industry strongly preferred
  • High energy, motivated individuals who enjoy speaking on the phone and who are comfortable multi-tasking in a fast-paced environment will succeed at MTI!

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Ability to lift up to 25 lbs on occasion
  • Sitting for long periods of time; bending; reaching above head for items
  • Ability to use a computer and telephone system on a consistent basis

Work Environments: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Typical electronics plant and warehouse environment
  • Typical office environment with average lighting and noise levels
  • Constant interruptions are the norm

MTI is an Equal Opportunity Employer

Mobile Technologies, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mobile Technologies, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.